Concierge care & TAILOR-MADE SUPPORT
During the travel planning stage, it’s hard to imagine that unexpected circumstances might derail your carefully-curated trips. Indeed, I’d much rather you think about your high thread-count sheets in London, a croissant-making class in Paris and bike tours along the canals in Amsterdam.
But, let’s face it, anything can happen to throw those adventures off course.
That’s why I want you to be prepared for anything that comes your way. One of the very best ways to accomplish this is to consider the level of travel support that best fits your vacation style BEFORE you leave home.
Here’s how McNeill Luxury Travel can support you during your trip…
BRONZE SUPPORT: WHATSAPP CHAT
$95 per person
The Bronze Support package is a great fit for those who want to stay in touch during their trip.
- Changed your mind and want to end your trip to Florence on a high note and need an airport transfer?
- Worn yourself out walking all over Paris and want to add a last-minute massage to your itinerary?
- Had a change of heart and want to switch your tours around in Hawaii?
- Or maybe you just want to check in with me every now and then during your trip?
The Bronze Support package will give you access to the MLT Concierge Team via a private WhatsApp Chat. We are your personable in-app support to answer questions, make itinerary changes, and help you navigate your destination with ease from the comfort of your phone.
Chat support is available during business hours, 9:00 AM – 6:00 PM in your travel time zone.
SILVER SUPPORT: 24/7 SUPPORT LINe
$295 per trip
Independent travelers will appreciate the Silver Support package because it provides a lifeline in case of an emergency during your trip.
- Experiencing a medical emergency in Barcelona and need immediate assistance?
- Do you have an urgent request in the middle of the night in Amsterdam?
With the Silver Support package, you can call one of my colleagues, a fellow travel expert, for around-the-clock assistance to resolve any issue that may arise. The goal is to return you back to enjoying your wonderful travel experience.
Our 24/7 support team is familiar with your itinerary and can be reached immediately via a dedicated phone line.
Just like travel insurance, the Silver Support package gives you peace of mind. It’s the kind of support that you may not need, but are infinitely grateful to have when the need arises.
GOLD SUPPORT: ON-SITE CONCIERGE
$995 per day + expenses
For those who enjoy the finer things in life and desire only the best, the Gold Support package is perfect for you.
- First time visiting this particular destination and need just a little extra assistance?
- Are you a solo female traveler who would appreciate the company of a well-seasoned travel companion?
- Worried that you won’t acclimate to the city on your own?
- Traveling as a group and require the services of a dedicated tour director?
The Gold Support package provides in-person support during the first few days of your trip. Yes, you’ve read that right! Your personal travel concierge will meet you at your destination to help you acclimate to the city.
Just imagine… on the day that you arrive, Tee will be waiting for you in front of your hotel to personally welcome you. She will be your in-destination host, guiding and advising you on the local culture & customs, and escorting you to your scheduled activities.
The Gold Support package is the ultimate in real-time care & comfort so that you have the most amazing vacation ever.
This service requires a minimum of 2 days.
Choose Concierge Care & Personalized Planning
Ready to experience the difference of planned-just-for-you luxury travel? Click below to schedule your complimentary consultation call with me.
